Reviews
12,000 reviewers, 4.8 stars.
Every review on this site is verified and unedited. We don't filter for positive language. We don't curate. The number is what it is, and the words are what people wrote.
By the numbers
Trustpilot, 12,000+ reviews
Would recommend
Verified experiences
Ace toys shipped
What people say most
"So much quieter than expected."
The air suction motor gets repeated comments — most users note they can enjoy it without anyone in the next room hearing a thing.
"Looks great on the nightstand."
Customers mention picking it up for the tennis ball design first. The soft silicone, the compact shape, the sleek charging case — everything feels intentional.
"Finally something that actually works."
The phrase that comes up most. People who'd given up on this category often discover Ace is the one that finally clicks.
"The packaging was so discreet."
Plain corrugated, no logos. Completely under the radar. Multiple reviewers say this sealed the deal over louder competitors.
How we collect reviews
Every shipped order generates a review request 14 days after delivery — long enough to actually use the product, short enough to remember the experience. Reviews are collected through Trustpilot's verified-purchase system; we can't edit, hide, or selectively display. The full feed lives at trustpilot.com/review/acesuction.com.
If a review flags a real issue — broken motor, allergic reaction, shipping problem — our care team replies on the public thread within 24 hours. We resolve in DM but the reply stays public. Transparency is the point.
Own an Ace product and want to review it? Reviews stay open for 90 days after delivery. We send one reminder, then step back — no follow-up spam.